We may collect and store all data that is provided to us by visitors via our website. Any information that is submitted when you send us an email, call us, place an order, or by any other means is included. Examples of the information we collect are:

• First name
• Last name
• E-mail
• Phone number
• Account number

Additional personal information, including bank account information, submitted to us may also be stored.

Why do you want to know my account number, email address or other information when I request my login credentials?

This information is collected for our customer service team to verify your identity prior to releasing the sensitive account information. Login credentials will only be sent to verified email addresses we currently have associated with the account.

If you feel that your information has been used improperly, please contact our website administrator by sending an e-mail or writing to the above address.

What other information do you track about me?

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., checking account number and billing address) and customer account number. If you have a question regarding the content we collect, please contact our website administrator by sending an e-mail or written request to the above address.

Do you collect information from children?

No, we do not knowingly collect personal data from children.

We take specific steps to protect the privacy of children by requiring all site visitors to apply for account privileges, including a credit check.

How do you make sure nobody steals my financial and sensitive personal information?

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control. When we transfer and receive certain types of sensitive financial or personal information, we will notify visitors through a security seal and a browser based security lock icon.

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

Your personal data will not be disclosed to governmental authorities except if required by law or other regulation.

How do you protect the privacy of my e-mails to your customer service team?

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

What about links to other websites?

Our website may offer links to third party web sites that are NOT operated and maintained by us. Such links are provided solely for your convenience. Walco International does not have any control over the content of any other web site. By clicking on any link to a third party Web site, you acknowledge and agree that Walco International does not have any responsibility for the content of any other web site.

Do you share my information with other parts of your company?

We share the information we collect on our website within our family of businesses, as appropriate.

Do you sell the information I submit via your website with other companies?

No, we do not sell the information you submit via our website with outside companies.

Can I see and change the information you have about me, personally?

Upon written request we provide customers with access to their financial information (e.g., checking account information), unique identifier information (e.g., customer number or password), transaction information (e.g., dates on which customers made purchases, amounts and types of purchases), and contact information (e.g., name, address, phone number) that we maintain about them.
Customers can have this information corrected, amended, or completed by sending an e-mail or written request to the above address, or by contacting a local sales rep or division.

Will I be contacted when this policy changes?

If our information practices change at some time in the future we will post the policy changes to our Web site, but will not otherwise notify you of these changes. We will use for these new purposes only data collected from the time of the policy change forward.

Who can I talk to if I have a question about my privacy?

If you have questions or complaints regarding our privacy policy or use of your information, please contact our website administrator by sending an e-mail or written request to the above address.